COVID-19

Beauty by the Bay Covid -19

 Update 23/03/2020.

 

Dear clients and friends of BBTB,

Due to the increasing risks associated with the Covid-19 outbreak, we have made the hard decision to suspend all beauty treatments for the foreseeable. We have made this decision to protect our team and our clients as we cannot perform treatments and comply with the 1.5m safe distance rule.

We have decided to stay open for retail purchases (please call or text ahead of time to make sure we are here). These hours will be dependant on demand so please check our Facebook page and Instagram for change of hours updates.

We are also happy to mail out products if you prefer.

We look forward to reopening fully and taking care of you all, in the meantime, stay safe and take care.

Many thanks

Louise, Vera and BBTB team.

 

 Beauty by the Bay Covid-19 17/3/2020

Dear clients and friends of BBTB

As you are aware, we as a beauty salon work with people on an intimate level every day.

We operate under the current health and skin penetration guidelines and work to best practice always to take care of you our loyal clients and our team.

However with the current health situation we are asking our clients to be mindfull if there is a possibility that they may be unwell, been recently overseas or in close contact with a person recently returned from overseas or infected with the Covid- 19 virus to not visit our salon.

We also ask that you do not bring others with you to your treatment. This does not include our younger clients (bringing a parent for consent/supervision).

As this event unfolds we may have to modify, or not offer certain treatments, stop treatments fully and only offer retail and gift voucher sales or unfortunately close our doors if the government requires.

We sincerely hope that we can remain open but the choice may be taken out of our hands and we will contact all our clients that have booked appointments either by phone call or text.

If you are having a hand treatment (manicure/nails) we will ask you to wash your hands in the treatment room before we commence. At any other time during your treatment we may ask you to wash your hands.

If we feel that you may be contraindicated to have a service on your appointment time we will politely let you know that we can not look after you at that time. Please respect our decision and support our team in keeping everyone safe.

We also ask for clients not to use our bathroom/toilet. We have made this decision to limit the spaces used by our customers, please understand we need to be strict about this, and keep our bathroom for our team.

We thank you for your support and understanding during this time,

BBTB Team .

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